Refund Policy
90-day money-back guarantee, handled by the sellerRefunds are issued by the seller, not by mothermieko.com. We do not take payment and cannot process a refund. To request one, email the seller support address printed on your order confirmation. The terms below reflect the seller's published policy at the time of writing; the seller's page is authoritative.
The Guarantee
The product featured on this site carries a 90-day money-back guarantee from the seller. If you are not satisfied for any reason, you contact the seller within 90 days of your order date and request a refund of the purchase price. According to the seller, this applies even to empty containers.
How to Request a Refund
- Find your order confirmation email: it contains your order number and the seller support address
- Email that address within 90 days of the order date
- Include your order number and the name the order was placed under
- State that you are requesting a refund under the 90-day guarantee
What to Expect
| Stage | Typical timing |
|---|---|
| Seller acknowledges request | 1–2 business days |
| Refund approved and issued | 3–5 business days after approval |
| Funds appear on your statement | 5–10 business days, depending on your bank |
One-Time Purchase
At the time of writing, bundles on the seller's checkout are a one-time purchase, with no subscription and no recurring charge. If you chose an optional add-on at checkout, such as expedited shipping or a membership, those are handled by the seller: a membership can be canceled anytime by contacting the seller support address on your order confirmation. Canceling an add-on does not by itself refund your order; request that separately under the guarantee.
Return Shipping
Some sellers ask that containers, used or unused, be returned before a refund is issued. If so, the seller will provide the return address in their reply. Return shipping cost is normally the customer's responsibility unless the item arrived damaged or incorrect. Keep proof of postage.
What Is Not Covered
- Requests made after the 90-day window has closed
- Products purchased from third-party marketplaces rather than the official seller: those sellers set their own policies and the guarantee does not extend to them
- Shipping charges already incurred, where applicable
Chargebacks
Please contact the seller before filing a chargeback with your bank. Nearly every refund request is resolved directly, and a chargeback opened first typically freezes the order record and makes the refund slower rather than faster.